At Global Tech Support (accessible at g-ts.online), we value our customers and strive to deliver high-quality digital services and solutions. Please read this Refund Policy carefully before purchasing any of our services.
We offer eligible customers the opportunity to request a refund within 30 days of the original purchase date, subject to the terms and conditions outlined in this Refund Policy. Refund requests submitted after the 30-day period will not be considered.
Refunds may be approved under the following circumstances:
The service was not delivered as agreed.
A technical error or duplicate payment occurred during checkout.
The project was cancelled by Global Tech Support before work commenced.
The requested service could not be completed due to reasons attributable to Global Tech Support.
If approved, refunds will be issued using the original payment method whenever possible.
Refunds will not be provided in the following situations:
Change of mind after purchase.
Delays caused by incomplete information or late responses from the client.
Dissatisfaction based solely on personal preference after the agreed service has been delivered.
Services that have already been completed or substantially delivered.
Digital products, downloadable files, software licenses, or other digital assets once accessed or delivered.
Third-party products or services purchased on your behalf, unless refundable by the third-party provider.
For custom development, design, consulting, or other tailored services:
Payments for completed milestones are non-refundable.
If a project is cancelled before completion, only the unused portion of the prepaid amount, if applicable, may be considered for a refund.
Subscription fees are billed in advance.
You may cancel your subscription at any time to prevent future billing.
Charges already billed are generally non-refundable unless required by applicable law or otherwise approved by Global Tech Support.
To request a refund, please contact us within 30 days of the original purchase date and provide the following information:
Full name
Email address used for the purchase
Order ID or invoice number
Reason for the refund request
Email: support@g-ts.online
Our team will review your request and respond within 5–10 business days.
If your refund is approved:
Refunds will typically be processed within 7–14 business days, depending on your bank or payment provider.
Processing times may vary based on your financial institution.
Any non-refundable transaction or processing fees charged by payment providers may be deducted where applicable.
Global Tech Support reserves the right to update or modify this Refund Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.
If you have any questions regarding this Refund Policy, please contact us:
Global Tech Support
Website: g-ts.online
Email: support@g-ts.online
By using our website and purchasing our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.
