Privacy Policy

 

At Global Tech Support (“Company,” “we,” “our,” or “us”), accessible at g-ts.online, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, purchase a service, or communicate with us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Company name (if applicable)

  • Billing and payment information

  • Any other information you voluntarily provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

  • Usage and diagnostic data

2. How We Use Your Information

We use your information to:

  • Provide and manage our services

  • Process payments and transactions

  • Respond to inquiries and customer support requests

  • Improve our website and services

  • Send important service-related communications

  • Prevent fraud and enhance website security

  • Comply with applicable legal obligations

We will only use your information where permitted by applicable law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to:

  • Improve website functionality

  • Remember your preferences

  • Analyze website traffic and performance

  • Enhance your browsing experience

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features of our website.

4. Sharing of Information

Global Tech Support values your privacy. We do not sell, rent, trade, or share your personal information with any individual, company, or third party for marketing or commercial purposes.

The information we collect is used solely to:

  • Provide and manage our services

  • Process payments and transactions

  • Respond to your inquiries and customer support requests

  • Improve our website and services

  • Send important service-related communications

  • Prevent fraud and maintain website security

  • Comply with applicable legal obligations

We may disclose your information only when necessary to:

  • Process payments through secure and trusted payment providers

  • Deliver the services you have requested

  • Comply with applicable laws, regulations, legal processes, or lawful governmental requests

  • Protect our rights, property, or the safety of our customers, users, or the public

Any third-party service providers we work with are required to maintain the confidentiality and security of your information and may only use it to perform services on our behalf.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services

  • Fulfill contractual obligations

  • Resolve disputes

  • Maintain business records

  • Comply with applicable legal requirements

When your information is no longer required, we will securely delete or anonymize it where appropriate.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Object to or restrict certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data where applicable

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites for your convenience. We are not responsible for the privacy practices, content, or policies of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly take reasonable steps to delete it.

10. International Data Transfers

If your information is transferred to or processed in a country other than your own, we will take reasonable steps to ensure that your information receives an appropriate level of protection in accordance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated Effective Date. Your continued use of our website and services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Global Tech Support

Website: g-ts.online

Email: support@g-ts.online